Returns & Exchanges
At Home Furniture on Consignment, we take pride in the unique nature of our curated pieces; however, if your selection does not fit your space perfectly, we offer a 7-day return window for store credit. Please note that all items must be returned in their original showroom condition to qualify for processing.
Return Process
- 1.Initiate Your Return
Contact our customer service team within 7 days of delivery or pickup to request a Return Authorization (RA) number.
- 2.Prepare the Furniture
Ensure the item is securely wrapped and includes all original tags and documentation to prevent damage during transit.
- 3.Arrange Transportation
Schedule a drop-off at our consignment warehouse or coordinate with our approved third-party movers to facilitate the return transport.
- 4.Inspection and Credit
Once our team verifies the item's condition, we will issue a store credit minus any applicable restocking or original delivery fees.