Frequently Asked Questions
Everything you need to know about buying and selling pre-loved luxury furniture.
How do you guarantee the quality of your consignment pieces?
Every item undergoes a rigorous multi-point inspection by our furniture experts. We verify the brand authenticity, structural integrity, and cosmetic condition to ensure it meets our high standards before listing.
What are your shipping and delivery options?
We offer white-glove delivery for local residents and professional freight shipping for long-distance orders. Shipping costs are calculated at checkout based on the weight of the piece and your location.
Can I return a piece if it doesn't fit my space?
Due to the unique nature of consignment items, all sales are final. We provide detailed measurements and high-resolution photos for every listing to help you make an informed decision before purchasing.
How do I consign my own furniture with you?
Simply submit photos and a brief description through our online portal. If your items are accepted, we will handle the marketing, photography, and sales process, paying you a percentage of the final sale price.
Are the prices negotiable?
Our prices are strategically set based on market value and condition. However, some items may feature a scheduled markdown if they have been in the showroom for a specific period of time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay for a secure checkout experience.